As you readers will be aware I also have my own issues with insurance. Many of you will have watched the Campbell Live show on the 13th June, 2013 at 7.00pm and it appears that John Campbell is emerging as something of a local hero – no one else has taken up the Canterbury cause and so consistently pointed publicly to the shortcomings of the private insurance industry and EQC and the fiasco they are creating here in Christchurch. His hero status is well deserved in my opinion. (See http://www.3news.co.nz/Naming-and-shaming-insurance-companies/tabid/423/articleID/301523/Default.aspx).
One noticeable development we see as we approach the three year mark is that more and more people are at the limit of their tolerance toward their insurers and we are beginning to see them choosing a variety of means to publicize their plight, after all if you have lived in a garage for nearly three years you do have something of an issue! It was great to see Campbell highlighting the emerging trend with some fine shots of banners which people are beginning to utilize to draw attention to the bad faith delays and tactics of their insurers. (See http://www.3news.co.nz/Doubt-over-Christchurch-insurance-promise/tabid/367/articleID/301372/Default.aspx?utm_source=twitterfeed&utm_medium=twitter).
I have to confess that coming up to the three year point and in addition to a High Court action against State Insurance, we too are also adopting a higher profile approach to ‘naming and shaming’ by use of visual means. We too have an increasing number of banners on our property. And for every week that our claim is not treated fairly or we await the outcome of our court case we shall add more and more of these cheaply produced visual indicators of our plight. With a corner section and having four new subdivisions in progress directly opposite, prospective purchasers seem interested to hear our story. There are also mobile ways to tell our story too but that’s for another day!
Of course one needs to remember to put only verifiable facts on one’s banner or what is otherwise legitimate opinion. Just as an example it would not be a good idea to say “xxx insurer cheats its clients” as you may put yourself at legal risk, though you can put “I feel cheated by State Insurance”. Truth is always a defence and if you can show it is true, then it is a reasonable course of action. It’s my guess that by the end of winter there will be more banners flying on Christchurch properties than prayer flags at a Tibetan monastery. In fact it may become the ‘grass roots’ art form for which Christchurch becomes the most notable city in New Zealand. The process is cathartic, it helps with your anger!
P.S. I’m going to send the photos of our banners to Tim Grafton- he doesn’t think there’s a problem down here!!
~Future Proofing for a sustainable, participatory, democratic society.
If you would like to contribute a post on this topic then see Guest Archives.